[Title card] Foster carer Marsha reads off a card as she speaks to a group of people. She says: I am a very ordinary person. You’ll find people like me everywhere.
[Images of school cook Masha at work] Sometimes I am tired, sometimes I am stressed. Nobody’s perfect. But who can we be but ourselves. And most of the time that will be enough.
[Clip of young girl, Chloe, washing her face at a grimy basin]
[Foster carer Ayesha stocking shop shelf with bread] I haven’t always had it easy. Who has?
[Chloe looks lost and sad as she walks]
[Ayesha stops and comforts a woman who has been involved in a car accident] But wherever you find yourself, there’s always a way forward. Sometimes you just need to be there because if you aren’t, who will be?
[Chloe finds a mouldy roll to eat]
[Foster carer Neil at work on a construction site, and then playing snooker] I’m not a person who makes a big difference in the world. I just deal with whatever comes my way. One moment at a time. But what happens when you put all of those moments together?
[Chloe pictured in dark room trying to sleep, Neil voiceover] They make up a life.
[Neil presenting to a group of people] So it is what you do with your moments that counts.
[Computer screen shows Google Search for ‘becoming a foster carer’]
[Social worker speaking to Chloe as she packs up her rucksack] So let’s just go over what is going to happen towards the end of the week.
[Chloe in the backseat of a car, Marsha voiceover] It’s a journey.
[Chloe arrives at a front door. The next image shows her name on a white bedroom door]
[Ayesha to camera] It’s ok to not always know the way.
[Chloe shouting at someone off screen, Neil to camera] And whenever I worried that I would be alone, I wasn’t.
[Social worker on the phone] You’re doing all the right things. She’s been through so much change hasn’t she.
[Chloe eating freshly baked bread; opening a Christmas present, then ironing a top – and smiles when she puts it on; and doing her homework; making a card and going to sleep in a comfortable, clean bed. Marsha to camera] And what I have learnt is.
[Ayesha to camera] That I was capable of more.
[Neil to camera] Than I ever thought possible.
[Chloe running on the beach with friends]
[Marsha voiceover as she encourages Chloe to open her Christmas present] And what I have realised is.
[Ayesha to camera] That it could be any of us.
[Neil with Chloe making decorations] That makes a difference in a child’s life.
[Neil running with Chloe and dog on beach]
[Chloe on the beach stops and looks into the camera. Chloe voiceover] It could be any of you.
[End cards] Show the messages: Foster for your local authority, followed by logos for Hammersmith & Fulham Council, The Royal Borough of Kensington and Chelsea, Westminster City Council and branding for Fostering Shared Services with their contact details.